SEIA 401: Solar and Energy Storage Consumer Protection Standard

The public comment review period has closed. SEIA is no longer accepting public comments although you may still access the draft standard. Updates on the standard’s development process will be posted here.

SEIA 401: Solar and Energy Storage Consumer Protection Standard adds transparency to the solar sales process and equips solar installers and salespeople with the knowledge they need to sell solar and energy storage ethically. The standard includes answers to common customer questions. It provides clear direction on how solar salespeople can accurately provide personalized savings estimates, one of the most persuasive selling points for many solar customers. Once published, a certified third party will evaluate whether a company or individual has met the requirements of the standard, giving customers confidence that they are receiving clear, professional guidance from salespeople.  

The following standards have been developed in accordance with the ANSI Essential Requirements under the Solar Energy Industries Association’s (SEIA) Standards Development Policy and Procedures. SEIA publications, including without limitation all editorial materials, informational text, photographs, illustrations, artwork and other graphic materials, and names, logos, trademarks, and service marks, are the property of the Solar Energy Industries Association, Inc® (SEIA®) and are protected by copyright, trademark and other intellectual property laws.